Privacy Policy
Last Updated: September 10, 2025
Charlotte Bilingual Preschool (“CltBP,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you interact with us through our website and other digital platforms. We are committed to protecting your data and ensuring transparency in how we handle it.
1. Information We Collect
We collect personal information such as your name, email address, phone number, mailing address, and demographic data relevant to our programs and services. When you fill out forms on our website or communicate with us digitally, we may collect details about your device, IP address, browser type, and usage behavior. If you opt in to receive SMS updates, we collect and store your mobile number for the purpose of sending program-related notifications, alerts, and reminders. Your consent to receive these messages is required and can be withdrawn at any time.
We may also collect information through the use of cookies. Cookies are small data files that a website transfers to your device’s hard drive through your web browser to enable the site’s systems to recognize your browser and capture certain information. These cookies help us understand how users interact with our website, which can improve user experience and site functionality.
2. How We Use Your Information
We use the information you provide to deliver programs and services, communicate updates and event reminders, and manage donations and volunteer opportunities. For example, we may send text alerts for weather-related school closures or email newsletters about upcoming events.
Cookies help us track website traffic patterns and user behavior, allowing us to analyze performance and personalize content. You can manage cookie preferences in your browser settings, including disabling or deleting them.
Your data also supports internal analytics and operational improvements. When required, we may provide anonymized or aggregated data to funders and government partners to meet grant reporting requirements.
3. SMS Text Messaging
By providing your phone number, you consent to receive SMS communications from CltBP. These messages may include program reminders, urgent alerts, event notifications, and administrative updates related to your engagement with our services. Message frequency varies depending on your level of interaction.
By opting in, you confirm that you are the authorized user of the mobile number provided and consent to receive SMS messages from CltBP. You can opt out of SMS messages at any time by replying “STOP.” Standard message and data rates from your mobile provider may apply.
Your mobile number will never be shared or sold. For questions or concerns about SMS communications, you may contact us at info@bilingualpreschool.org or (704) 535-8080.
4. Sharing Your Information
We do not sell or rent your information. We may share data with trusted service providers who help us deliver digital services, such as cloud hosting, email communication, and SMS delivery.
In some cases, we may be required to share information with local authorities or grant-making organizations. All such data sharing is limited to what is necessary to comply with legal or contractual obligations.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. These safeguards include encrypted storage, secure data access policies, and frequent software updates.
However, no method of data transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children’s Privacy
Our website is designed for parents, guardians, and adult stakeholders. We do not knowingly collect personal information directly from children under the age of 13 without verifiable parental consent.
Any child-specific data we process (e.g., for program enrollment) is provided by a parent or guardian and is used solely for educational and programmatic purposes.
7. Your Rights and Choices
You have the right to access, correct, or request deletion of your personal data. You may also opt out of receiving communications from us at any time. To exercise your rights, please contact us using the information provided at the end of this policy. We will respond within a reasonable timeframe in accordance with applicable laws.
8. Third-Party Websites
Our website may contain links to external websites. These third-party sites operate independently and have their own privacy policies. We are not responsible for the content or data handling practices of these external sites.
We encourage you to read the privacy policies of any external sites you visit.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we do, we will revise the “Last Updated” date at the top of this page.
We recommend reviewing this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have questions or concerns about this Privacy Policy, including SMS communications or data usage, please contact us at:
Charlotte Bilingual Preschool | 6300 Highland Ave| Charlotte, NC 28215
Email: info@bilingualpreschool.org | Phone: (704) 535-8080
11. SMS Compliance
Charlotte Bilingual Preschool complies with applicable regulations regarding SMS communications, including opt-in consent, opt-out mechanisms, and data protection. We do not share or sell mobile numbers and ensure that all SMS messages are relevant to your engagement with our programs and services.